Hobbs — Smart Pilot's Logbook Start free

Hobbs — Terms of Service

Last updated: 21 August 2026

1. Who we are

Hobbs is operated by 10265008 MANITOBA LTD., a corporation incorporated in Manitoba, Canada ("Hobbs", "we", "us"). Our address is 344 Oak Street, Winnipeg, Manitoba R3M 3R5, Canada, and you can reach us at support@loghobbs.com. We provide a digital pilot logbook — the web application at loghobbs.com and the Hobbs apps for iOS and Android (together, the "Service"). These Terms of Service ("Terms") govern your use of the Service, and the agreement they create is between you and 10265008 MANITOBA LTD. — not with any individual. By creating an account or using the Service you agree to these Terms and to our Privacy Policy.

2. Your account

You must provide a valid email address and keep your password secure. You are responsible for activity under your account. One person per account unless we agree otherwise in writing.

You must be at least 16 years old to use the Service. If you are under the age of majority where you live, you may only use the Service with the involvement of a parent or guardian, who accepts these Terms with you. We may close an account if we learn the person using it is under 16.

3. Your licence to use Hobbs

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the Service for keeping your own flight records, for as long as these Terms are in force. That is the whole of what is granted: no right to copy, modify, decompile, resell, sublicense, or build a competing product from the Service.

Everything that makes up the Service — the software, the interface, the Hobbs name and marks, the airport and aircraft-registry data we assemble, and our documentation — remains ours or our licensors'. Nothing in these Terms transfers any of it to you.

4. Your data is yours

You retain all rights to the flight records, logbook entries, scans, and other content you add ("Your Data"). You grant us only the limited licence needed to host, process, back up, and display Your Data to operate the Service for you (for example, processing a page you upload to read its rows, or rendering your route map). We do not sell Your Data.

You are responsible for having the right to upload what you upload. If a page you scan contains someone else's personal information — an instructor's name, another pilot's signature — you confirm you are entitled to store it.

5. Feedback

If you send us an idea, a bug report, or a suggestion, we may use it to improve the Service without any obligation to you and without it becoming confidential. You keep the right to use your own idea however you like. We are not asking you to assign anything; we are making sure that acting on "the totals screen should sort by date" cannot later become a dispute.

6. Keeping your logbook

We will not delete an active pilot's logbook. Even if you stop paying for any paid feature, you keep read and export access to everything you have logged or unlocked.

We will remove Your Data only when: (a) you ask us to delete your account; (b) we are required to by law or a valid legal order; (c) it is necessary to comply with these Terms or protect the Service or others; or (d) your account has been dormant for three years — no sign-in at all — in which case we will email you at least three times over the final 90 days before deleting it.

One thing is kept on a shorter clock, and it is not part of your logbook: the photograph of a paper page you scan is deleted 30 days after you upload it. The flights we read from that page stay in your logbook exactly like any other flight — only the image is removed. See section 5 of the Privacy Policy.

We will give reasonable notice before any removal that is not at your request, where the law allows. Keeping a logbook forever is a promise about deletion, not a promise that the Service will operate forever — section 11 covers what happens if we stop.

7. Acceptable use

Don't use the Service to break the law, infringe others' rights, upload malware, attempt to gain unauthorized access, scrape or overload the Service, or resell it without permission. We may suspend accounts that put the Service or other users at risk, and we may suspend immediately and without notice where we reasonably suspect fraud, a chargeback, or a threat to other pilots' data.

8. Hobbs is not your authority on whether you are legal to fly

This is the most important section in this document, so it is written plainly.

Hobbs is a tool to help you keep your logbook. You are solely responsible for the accuracy and completeness of your records, for meeting your regulator's requirements, and for deciding whether you are legal to fly.

That applies in particular to everything Hobbs calculates or reminds you about, including:

These are computed from what is in your account, using rules we have implemented to the best of our understanding. Your logbook may be incomplete, the rules may have changed, the rules for your licence or jurisdiction may differ, and a reminder may not arrive — email and push both depend on services outside our control. Never treat a green indicator, a silent app, or an absent reminder as confirmation that you are current. Check the regulations that apply to you.

Hobbs is not a certifying authority. A Hobbs export is not by itself an official or certified aviation record unless your regulator accepts it as such. Always keep independent backups of records you are legally required to retain.

9. Features that estimate

Some parts of the Service infer things rather than record what you typed, and inference is sometimes wrong. This includes reading photographs of paper logbook pages, detecting a flight from your device's location, and importing flight data from third-party sources.

We show you what these features produced and ask you to confirm it before anything reaches your logbook. That review step is yours to do, and it is where errors are meant to be caught. We provide these features on an "as is" basis and do not warrant their accuracy or completeness.

10. Paid features

Some features require a purchase or subscription. Prices and what is included are shown before you buy. Taxes may apply.

Subscriptions renew automatically until you cancel, at the price and interval shown when you subscribed. You can cancel at any time and keep access until the end of the period you have paid for.

We may change prices. If a change affects a subscription you already hold, we will tell you at least 30 days before it applies to a renewal, so you can cancel first.

Except where the law requires otherwise, payments are non-refundable. If you bought through the App Store, refunds are handled by Apple under their policies, not by us. If we permanently discontinue a paid feature we will tell you, and your rights in section 6 still apply.

11. Availability, changes, and stopping the Service

We provide the Service "as is". We do not guarantee uninterrupted or error-free operation, and we do not offer a service level. We may change, suspend, or discontinue features with reasonable notice.

We may also stop providing the Service altogether. If we decide to, we will give you at least 90 days' notice by email and in the app, and your ability to export everything in your account will keep working throughout that period. We are not liable for the discontinuation itself, and nothing in section 6 obliges us to keep operating.

12. No warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranty of any kind, whether express, implied, statutory or otherwise. We specifically disclaim the implied warranties and conditions of merchantability, fitness for a particular purpose, non-infringement, accuracy, and quiet enjoyment.

We do not warrant that the Service will meet your requirements, that it will be available uninterrupted or free of errors, or that any calculation, reminder, extraction or import it produces will be accurate or complete.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is the case, the exclusions above apply to you only as far as the law allows, and nothing here removes a right you have that cannot be removed.

13. Limitation of liability

To the maximum extent permitted by law, our total liability to you for all claims arising out of or relating to the Service, whatever the cause of action, will not exceed the greater of (a) what you have paid us for the Service in the 12 months before the event giving rise to the claim, and (b) one hundred Canadian dollars (CAD $100).

We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, loss of a licence, rating or certification, loss of employment or flying opportunity, or the cost of substitute services, even if we have been told such damages are possible.

These limits apply in aggregate, not per claim, and they survive any failure of an essential purpose of a limited remedy.

Nothing in these Terms limits liability that cannot be limited by law — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, and any liability a consumer-protection statute that applies to you does not permit to be excluded.

14. Your indemnity

You will defend, indemnify and hold us harmless against any third-party claim, and any resulting loss, liability, damages, costs and reasonable legal fees, arising from Your Data, your use of the Service, your breach of these Terms, or your infringement of anyone's rights. We will tell you promptly about any such claim and let you control its defence, and you will not settle anything that imposes an obligation on us without our agreement.

15. Termination

You can stop using the Service and delete your account at any time from Settings → Privacy & data. We may suspend or terminate access for serious or repeated breaches of these Terms, subject to your rights in section 6. On termination your licence in section 3 ends immediately.

16. Disputes

Let's try to sort it out first. Email support@loghobbs.com with what happened and what you want, and we will make a genuine effort to resolve it within 30 days.

If we cannot, then to the extent permitted by the law that applies to you, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration before a single arbitrator, conducted in Winnipeg, Manitoba, in English, under the arbitration legislation in force there — and not in court and not as part of a class, collective or representative proceeding.

Two carve-outs and one limit:

17. Governing law

These Terms are governed by the laws of the Province of Manitoba, Canada, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to section 16, the courts of Manitoba have exclusive jurisdiction, except where mandatory local consumer law gives you the right to bring proceedings elsewhere.

18. Changes to these Terms

We may update these Terms. If we make material changes we will notify you (for example by email or in the app) before they take effect, and the "last updated" date above will change. Continuing to use the Service after changes take effect means you accept the updated Terms. If you do not accept them, stop using the Service and delete your account.

19. General

Severability. If any part of these Terms is held unenforceable, that part is limited or removed to the minimum extent necessary and the rest stays in force.

Entire agreement. These Terms and the Privacy Policy are the whole agreement between us about the Service, and replace anything said elsewhere — including marketing copy, App Store descriptions, and anything we may have said in conversation.

No waiver. If we do not enforce a right, that is not a waiver of it.

Force majeure. Neither of us is liable for a failure to perform caused by something outside reasonable control — including outages at our hosting, payment, email or processing providers, network failures, natural events, war, or government action.

Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in connection with a merger, acquisition, or sale of assets, on notice to you.

No third-party beneficiaries, other than Apple as described in section 20.

Survival. Sections 4, 5, 8, 12, 13, 14, 16, 17 and 19 survive termination.

20. If you got Hobbs from the App Store

This section applies only to the iOS app, and only for as long as you use a copy obtained from Apple's App Store. It exists because Apple requires it of any app that uses its own terms instead of Apple's standard licence.

21. Contact

Questions about these Terms: support@loghobbs.com.